How does the Priority Destinations Program work?
Earn Priority Miles for everyday purchases on your Priority Destinations
MasterCard®. Once you accumulate enough Priority Miles, you can redeem
them for your choice of airline travel, hotel accommodations, cruises, car rentals,
gift certificates, and cash rewards! Use your card for all of your purchases
and watch your Priority Miles add up! ∧
How does my Priority Destinations credit card earn Priority Miles?
Priority Destinations World Elite cardholders will receive 5x
Priority Miles per $1 spent for the first $6,000 in travel purchases in a calendar year, and 2x Priority Miles on all other
travel purchases thereafter; 2x Priority Miles per $1 spent on qualifying everyday purchases (gas, grocery, cable TV, phone
and other monthly utilities); and 1x Priority Mile per $1 spent on other qualifying purchases.
Priority Destinations World cardholders will receive 3x Priority Miles per $1
spent for the first $6,000 in travel purchases in a calendar year, and 1.5x Priority Miles on all other travel purchases thereafter; 1.5x
Priority Miles per $1 spent on qualifying everyday purchases (gas, grocery, cable TV, phone and other
monthly utilities); and 1x Priority Mile per $1 spent on other qualifying purchases.
Priority Destinations World Elite Business cardholders will receive 2x Priority Miles per $1 spent on purchases up to $50,000 per anniversary year, and 1x Priority Mile per $1 spent on all subsequent purchases. ∧
How do I redeem my Priority Miles?
Redeem with an easy-to access online account. Your Priority Miles can be used for your
choice of airfare, hotel and car rentals, cruises, vacation packages and more. ∧
Do my Priority Miles expire?
Each time you use your Priority Destinations MasterCard® to make purchases or redeem your
Priority Miles, your Priority Miles expiration date is extended 24 months from the time of that transaction. ∧
Is there a maximum amount of Priority Miles I can earn per year?
You can earn unlimited Priority Miles as long as your account remains active. ∧
Can Priority Destinations Priority Miles be transferred or gifted to another person's account?
Yes, you may transfer your Priority Miles to another Priority Destinations account by using
the Gifting Miles page. You must have the recipient's Priority Destinations Member ID and his/her
email address in order to transfer miles to their account. You may also include a message to the
recipient via email, notifying them of their Priority Miles gift. ∧
I'm a joint cardholder on the credit card account. Can I also redeem the Priority Miles?
If you have a Priority Destinations personal credit card, the primary or joint cardholder may redeem their
combined Priority Miles for their choice of reward. If you have a Priority Destinations business credit card,
only the company's program administrator may redeem the accumulated Priority Miles. The individual cardholders
cannot redeem miles. ∧
How do airline redemptions for the Priority Miles Program work?
Priority Miles can be redeemed for tickets on many of the major airlines
by accessing the Book Travel page of this website (for Business accounts, only the company's program administrator may book travel).
Priority Miles can also be redeemed by calling our Redemption Center
at 877-668-4662 (Priority Destinations World) or
877-676-5171 (Priority Destinations World Elite - Consumer and Business).
There are no blackout periods, but tickets are limited to availability - as long
as a seat is available, you may redeem Priority Miles for a ticket. ∧
Can I upgrade my airline ticket to Business Class or First Class?
For the majority of our airline rewards, you can redeem your Priority Miles for any class of
service. But, you may not upgrade your ticket using Priority Miles once your transaction has been
completed. The airline may be contacted for questions on upgrades or other changes to itinerary once
tickets are booked. ∧
Who do I contact if something goes wrong with my flight?
You may contact the airline directly. You will receive contact numbers on your flight itinerary,
which will be emailed to you after you redeem Priority Miles for air travel. ∧
What happens if I cancel a flight booked through Priority Miles?
Tickets are non-changeable and non-refundable. Any changes to itinerary must be handled directly
with the airline listed on your itinerary. You may be subject to fees enforced by the airlines
for changes to your flight itinerary. ∧
Can I receive airline frequent flyer miles for airline tickets using Priority Destinations Priority Miles?
Yes. To receive airline miles for flying, you should provide your airline frequent flyer number
when booking online through the Book Travel page of this website, or provide your frequent flyer
number to the agent at the Redemption Center over the phone when you redeem your Priority Miles.
You must work directly with the airline in question if you forget to provide your frequent flyer
number or in cases of any discrepancies. ∧
Can I combine my Priority Destinations Priority Miles and my frequent flyer miles for free airline tickets?
No, our Priority Destinations Program is unique to First Hawaiian Bank and you can only redeem
your Priority Destinations Priority Miles for rewards on our website. If you have airline miles, you must work
directly with the airline in question if you forget to provide your frequent flyer number, or in
cases of any discrepancies. ∧
Can I keep my Priority Miles if I close my account?
No. You will lose all of your Priority Miles if your account is closed. You may, however, gift
or transfer your Priority Miles to another Priority Destinations account before closing your account. ∧